People still find it difficult to check balance, take a data/voice pack, and transfer balance in Smart Cell. They also could not find the customer care number of Smart Cell easily. Smart Telecom is the third-largest telecom operator in Nepal, which operates under the brand name Smart Cell. It is currently expanding its network to all major parts of the country but at a slow pace.
Smart Telecom has only got GSM service in the country. As the 2G and 4G networks are expanding, Smart telecom’s subscribers are increasing day by day. Till now, there is no 3G network for Smart Telecom. You can find the details of the balance check, take the data pack, voice pack, recharge, and transfer balance in Smart Cell below.
Smart Cell SIM is popular for the mobile data internet with GPRS, EDGE, and 4G networks. People also get confused with the mobile data, and GPRS settings, and wrongly configure APN in their phones. So, you will also find it easy to rightly configure GPRS, 4G below.
As mentioned above the smart cell is the brand name of Smart Telecom‘s GSM service, which is similar to Namaste in the case of NTC. Smart Cell’s SIM card is also available in major cities. Our regular subscriber keeps on asking about different services of Smart cell unaware of the Smart Cell customer care number. So here is the process to check the balance in Smart cell and more important USSD, SMS, and keyword numbers.
ALSO, READ Smart Telecom’s mobile coverage.
Table of contents
- How to check the balance in Smart cell?
- How to take data packs/voice packs in Smart Cell?
- How to configure GPRS data/internet settings on Smart Cell SIM?
- How to check the remaining volume in data packs?
- How to transfer the balance in Smart Cell?
- How to recharge in Smart Cell?
- How to subscribe to Missed Call alert in Smart?
- How to inquire about Smart Cell services?
How to check the balance in Smart cell?
To check the balance in Smart cell, you
- need to dial *144# on your phone.
How to take data packs/voice packs in Smart Cell?
To take the data/voice pack in Smart cell, you need to
- dial *14100# and select the different options of your choice.
- In another method, you can buy the pack of your choice by using the Smart Cell mobile app.
By having such a menu (called USSD), the customer can easily check the available data packages and select the ones they want. With the 4G launch, Smart cell has brought more offers including the double data pack and bonuses.
How to configure GPRS data/internet settings on Smart Cell SIM?
Smart Cell activates the data service on the SIM card by default. But the issue could be on the mobile phone with which you are trying to use the internet.
To configure GPRS settings on Smart Cell SIM mobile, you need to follow the following steps.
- Going to your mobile phone Settings-> Cellular/Mobile Network->Access point Name
- Put Name as Smart Cell.
- Then put an APN as “smart”.
- Leave other fields as it is.
- Save the APN and make it default.
- If you already have entered other APNs, please delete all and keep Smart APN only, to avoid confusion.
The above process works not just for GPRS settings but also for 4G settings in Smart cell, with the same APN.
How to check the remaining volume in data packs?
To check the remaining volume for the Smart data packs you have bought, you just need to
- check your balance by dialing *144# and then they will send the remaining volume information of the data pack you have subscribed to, by SMS to your mobile.
How to transfer the balance in Smart Cell?
To transfer the balance in Smart Cell, you need to
- dial *133*Friends Number*Amount*123456#
- You can also transfer the balance in Smart Cell from its mobile app.
There is also a possibility to borrow some balance from your friends or family which is also called Credit Me Request. You can request your friends and family for the balance transfer
- by dialing *152*Friends/Family Number*Amount in Rs#
- The number pressed there will be informed and you will borrow the amount after confirmation.
Read how to take a loan in Smart Cell?
How to recharge in Smart Cell?
To recharge in your own Smart Cell using a recharge card,
- you need to dial *122*”Pin No”#.
- You can also recharge your Smart Cell number online.
Similarly, you can also recharge other’s Smart Cell’s number by
- dialing *120*PIN*MobileNo# where mobile no means the number of friends and family that you want to recharge.
How to subscribe to Missed Call alert in Smart?
To subscribe Missed Call alert in Smart Cell, you need to
- dial *172# or send an SMS SUB to 4270
- You can deactivate the service by sending an SMS UNSUB to 4270
- The cost of the MCA service per month in Smart is Rs 7.46 (inclusive of taxes)
How to inquire about Smart Cell services?
To inquire about any service or complain about Smart cell, you need to
- call 4242 (Smart Cell customer care number) from any Smart Cell number.
- You can also call the Smart Telecom customer center from other telecom operators by dialing 9611004242.
We suggest you read the latest Smart Cell offer.
Tell us what you think of the important subscription methods including check balance in Smart Cell, in the comment section below.